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Our Clients Speak
Out
Don’t take our word for how wonderful we are!
Our clients say it best…
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“ANS
manages our servers and our backups. This has
allowed me to focus on the applications we use
to run our business, instead of spending my time
dealing with backup problems and patches.”
“I
started working for Netstal 12 years ago, and
ANS had already been supporting our systems for
3 years. I heard they had helped us out with a
major server problem.
“They
have been supporting our network ever since. Six
months ago, we signed up for their ServerCare
Managed Service, and they are handling the
details of managing our 5 servers, our firewall,
and our switches. They also recently put in a
Unitrends Disk-to-Disk backup solution for us.
“With
our Unitrends Disk-to-Disk Backup, I don't spend
all my time dealing with tapes – swapping them,
testing them, and rerunning jobs when they don't
work. Our backups are faster, and we put much
less effort into getting them done right. I get
a daily notice that the job ran fine (or
didn't), and get a weekly summary report, so I
know what's going on without spending a lot of
time on it. I've worked with Unitrends tech
support, they have been fabulous to work with.
“Before,
I was running around dealing with backup issues,
system issues, AND application issues. Now I can
focus on the application issues, because I know
they've got the platform stuff covered.”
--Darlene Theriault, Office Manager, Netstal
Machinery |
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“AlphaCare
managed services have helped us achieve
excellent system uptime and reliability. ANS
consultants, when needed, are prompt and
professional.” “Twelve
years ago, our “network” consisted of 5
workstations running on Windows 3.1 and
LanTastic. Today we have rack mounted servers
running SBS 2003 and over 25 workstations.
Within a month, we will rollout thin clients
operating on a secure wireless for MRP and
factory automation.
“Through
every change and upgrade, ANS has been a partner
and contributor by offering services and support
that recognize our immediate and future needs.
AlphaCare managed services have helped us
achieve excellent system uptime and reliability.
ANS consultants, when needed, are prompt and
professional.
“Until
recently, we used tape backups. You have to
remember to change the tapes, check the logs,
etc. Tapes wear out and drives need maintenance.
Our new Disk-to-Disk backup server makes those
tapes obsolete. Now our backups are automatic,
with system images being recorded every 15
minutes. Even more important, a full system
image is maintained off-site. This is an
integral part of our disaster recovery plan.
“ANS
is instrumental in helping me focus on the
business, not the systems. IT is my
responsibility, but not my profession. ANS makes
me look like a pro, at a cost that is more than
reasonable.”
--Dave Babineau, Vice President of Engineering &
Quality, Central Coating |
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“ANS
came in and helped us with a major problem
12 years ago, and they've been supporting
our network ever since. They are very
dependable, and we are very satisfied with
their service.”
“About
12 years ago, we were having major problems
with our accounting application crashing.
Our old computer support company was blaming
our accounting software, and our accounting
software vendor was blaming our network.
After weeks of no resolution to our
problems, our accountant recommended we
contact Alpha NetSolutions. They came out
that day, and fixed the problem!
“Since
then, Alpha NetSolutions has supported our
network. They can always fix the problem.
We've had the same lead engineer for 12
years, and we are very comfortable with him.
We've had no major problems since that issue
12 years ago, and the minor problems we've
had since then are always resolved in a
short period of time.”
--Debbie Dutra, Treasurer/Office Manager,
G Lopes Construction |
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“The
first weekend after the agents were
installed, the agents reported a hard drive
failure in one of our servers. I found out
about it Monday morning, when we got a call
from ANS, letting us know that they had
ordered a new hard drive from HP for us.
This is the way Managed Service is supposed
to work.”
--Chuck MacFarland, Director of Business
Support, LR McCoy & Co. |
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